Theft Investigation Services: Employee Theft Resolved with Video Evidence in Houston

This case demonstrated how professional theft investigation services can expose complex internal theft schemes while providing legally admissible evidence for successful prosecution and recovery.
1.6x

net synergies realized above the initial target in the first year

The story

Client Background

Houston Retail Business Needs Professional Theft Investigation Services

Theft investigation services for businesses require specialized expertise and discretion. A successful Houston retail electronics store contacted Terrance Private Investigator & Associates after discovering significant inventory discrepancies over several months. The business owner noticed expensive electronics disappearing from inventory without corresponding sales records, with losses exceeding $30,000 in just three months. Traditional security measures had failed to identify the source of theft, making professional theft investigation services essential to protect the business and identify the perpetrators.

key steps

Challenge

Complex Employee Theft Investigation Requiring Covert Methods

This sophisticated theft investigation services case involved multiple suspects and required careful evidence gathering without alerting potential thieves. Key challenges included:

  • Inventory losses occurring during multiple shifts across different departments
  • Suspicion falling on trusted long-term employees with access to high-value merchandise
  • Need for admissible evidence that could withstand legal scrutiny
  • Maintaining business operations while conducting covert investigation
  • Identifying whether theft involved single employee or organized scheme
  • Preserving employee morale while investigating potential internal theft

The client needed comprehensive theft investigation services that could definitively identify perpetrators while gathering evidence suitable for prosecution and insurance claims.

Advanced Theft Investigation Services Using Surveillance and Evidence Collection

As Houston’s premier provider of theft investigation servicesTerrance Private Investigator & Associates deployed comprehensive investigative methods:

  • Covert Video Surveillance: Installed hidden cameras in strategic locations throughout the store
  • Inventory Tracking Analysis: Cross-referenced missing items with employee schedules and access logs
  • Employee Background Verification: Conducted discrete background checks on suspected individuals
  • Financial Records Investigation: Analyzed employee bank accounts for unusual deposits or spending patterns
  • Chain of Custody Documentation: Maintained detailed evidence logs for legal proceedings
  • Undercover Operations: Placed investigators as temporary employees to observe suspicious activities
  • Digital Forensics: Analyzed point-of-sale systems and security footage for tampering evidence
Successful Theft Investigation Services: Employee Theft Ring Exposed and Prosecuted

Our theft investigation services team successfully identified and documented an organized employee theft scheme within two weeks. The comprehensive investigation revealed:

  • Three employees involved in coordinated theft operation
  • Over $25,000 in stolen merchandise recovered from employees’ homes
  • High-definition video evidence of theft activities captured
  • Complete documentation package provided for prosecution
  • Employees terminated and successfully prosecuted for theft
  • Insurance claim approved based on investigation evidence
  • Client’s business protected from future internal theft through security recommendations

This case demonstrated how professional theft investigation services can expose complex internal theft schemes while providing legally admissible evidence for successful prosecution and recovery.

Our philosophy

The Results

Customer orders remained steady during the sales transition, and financial performance in the impacted business units exceeded internal forecasts.

Sales representatives were shifted toward the future-state, guided by the new organization structure, territories, product coverage, and compensation design in both North America and Europe.

The combined company was also on track toward full integration of sales enablement tools, including revised training programs, rationalized sales IT systems and updated sales dashboards and performance metrics.

Identified net synergies for the third year expected to exceed expectations at 1.5 times the initial target.

Recommendations

Guide the Process and Solve Problems

A weekly, executive-level decision mechanism to guide the process and solve problems as they arise.

“We wouldn’t have gotten to where we are today without Finovate. The Finovate spent time with us to better understand our processes and where our bottlenecks were.”

H&N
Rebecca Roy
H&N – CEO & President
more success storyes

How Finovate Helped Clients